Do you have a damaged car that needs some auto body work? Perhaps you’re not sure whether it’s economically viable to repair the damage or if you should replace the vehicle altogether. Or maybe you want to know what kind of auto body services an auto body shop can provide. Below are some of the most common questions we receive.
What days are you open?
We are open for business Monday – Friday, 8 am – 6 pm.
How long does it take to get an estimate?
We take open appointments from 8 am – 5 pm – Monday through Friday and can get the estimate the same day. We can also provide e-estimates if you want to submit pictures through our website. Contact us today to book an appointment.
What is Paintless Dent Removal?
The goal with PDR is to push the metal back into shape while preserving the paint. First, our technician determines the best way to access the damaged area. Then, using specialized tools, the technician starts at the dent's outer edge and slowly massages the metal back into position. The damaged area gets progressively smaller until it virtually disappears.
If I want you to fix the body damage on my car, can you provide towing service?
Yes, within a 5-mile radius.
Can you help with the insurance paperwork?
Yes, our staff is trained from the initial claim process to final delivery.
What Does LKQ Mean?
Like-Kind Quality.
Can I rent a car through your company?
We have an Enterprise on-site.
How large is your auto body repair facility?
20,000 sq ft and 50 bays
Do you offer any auto body service discounts?
Unfortunately, no.
Can you deliver the car to my house after the repairs are completed?
Yes, within 5 miles of our facility.
How long will it take to repair my car?
The time it takes to repair a car depends on the damage's extent and the parts' availability. In most cases, our auto body shop will provide you with an estimate of how long the repairs will take.
How much will it cost to repair my car?
The cost of repairing a car depends on the extent of the damage and the cost of the parts and labor required to make the repairs. We will provide you with an estimate of the total cost of repairs.
Can you match the paint color?
Our expert techs use computerized color retrieval systems and a highly advanced spectrophotometer to ensure a perfect color match.
Can I do other service work while my car is in the auto body shop?
Yes, we would suggest talking with us before seeing what your insurance will and won’t cover. We also can do oil changes, tire rotations, and alignments which is an additional cost beyond repair.
How do I pay you
We accept all major credit cards (3.99% convenience fee), cash, and certified checks.
What certifications does your shop have?
Golf Class I-CAR
Do I need an appointment?
Yes. Contact us today to book an appointment.
What happens if additional damage is found after the estimate?
We negotiate with the insurance carrier to cover the additional damage. None of the responsibility is on the customer.
If my vehicle’s frame is damaged, is it a total loss?
We will have to talk with the manufacturer.
What is my deductible, and who do I pay it to?
Your deductible is how much you must pay for repairs before your insurance kicks in for the rest. Depending on your level of insurance, this can run from zero dollars up to thousands. When you pick up your vehicle, your deductible is due to Benner’s and can be presented in certified check, credit card, or cash.
Do you provide a warranty for your repair work?
Yes. We provide a lifetime warranty on body repairs and extend the warranty on mechanical parts.
Will my car look and drive the same after it's repaired?
Yes, our reputable auto body shop will ensure that your car is repaired to its pre-accident condition and will look and drive like before the accident.
Can I wash my car after it's been repaired?
Yes, you can wash your car immediately after picking it up.
Is it cheaper to repair or replace my car?
It depends on the extent of the damage and the type of repair needed. Generally speaking, minor repairs will be less expensive than replacing your car altogether – unless your car is very old or has extensive damage that would require extensive (and costly) repairs. The best way to determine the most cost-effective option is by getting an estimate first.